Delivery & Payment
How To Track Your Order
Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched. Please note, this can take longer during sale.
Once your order has left us, you’ll receive an email with your tracking information so you can follow its progress. You can also check the status of your delivery by viewing My Orders in your account.
Once your order has left us, you’ll receive an email with your tracking information so you can follow its progress. You can also check the status of your delivery by viewing My Orders in your account.
Delivery Processing Times
Before we can dispatch your purchase, we may need to confirm your details with your card issuer. We’ll do our best to keep delays to a minimum.
We work closely with our shipping partners to minimize the potential impact of customs delays.
We work closely with our shipping partners to minimize the potential impact of customs delays.
Signing For Your Purchase
You can rest assured that we'll keep your purchase safe until it reaches you. Your order is insured against theft and accidental damage during delivery. Once your purchases have been delivered to the specified address and signed for, they are no longer covered by insurance. If you are unavailable when your package arrives, our courier will make two more attempts to deliver your purchase.
If you won't be in, you can choose to waive the signature on the shipping page at checkout. Please be aware that if no signature is collected, you agree to our terms and conditions and take full responsibility for any loss or damage that may occur. Please note, orders containing items of high value may still require a signature, even if you did not select to sign for your order on arrival.
If you won't be in, you can choose to waive the signature on the shipping page at checkout. Please be aware that if no signature is collected, you agree to our terms and conditions and take full responsibility for any loss or damage that may occur. Please note, orders containing items of high value may still require a signature, even if you did not select to sign for your order on arrival.
Your Delivery Options
Our delivery options may vary. View what's currently available at checkout.
Delivery between 9am-5pm, Monday to Friday
Delivery between 9am-5pm, Monday to Friday
Payment methods
PERCOCERO accepts the following payment methods. Please note, available payment options may change depending on the items within your shopping bag. Payment is only debited from your card at the time of dispatch.
Store Credit:
If you have store credit and are logged in to your PERCOCERO account at the time of purchase, this payment method will be used automatically. You can pay any remaining balance with a payment method of your choice.
Credit Card:
We accept Visa, MasterCard and American Express, Maestro and JCB cards.
PayPal:
When selecting this option at checkout, you will be directed to the PayPal site to complete your purchase before returning to PERCOCERO.
Apple Pay:
Make sure you are logged in with your Apple ID. If necessary, enter your billing, delivery and contact information to confirm payment.
Store Credit:
If you have store credit and are logged in to your PERCOCERO account at the time of purchase, this payment method will be used automatically. You can pay any remaining balance with a payment method of your choice.
Credit Card:
We accept Visa, MasterCard and American Express, Maestro and JCB cards.
PayPal:
When selecting this option at checkout, you will be directed to the PayPal site to complete your purchase before returning to PERCOCERO.
Apple Pay:
Make sure you are logged in with your Apple ID. If necessary, enter your billing, delivery and contact information to confirm payment.
Payment security
PERCOCERO uses Secure Socket Layer (SSL) technology to encrypt and protect the data you send us over the internet. If SSL is enabled, you will see a padlock at the top of your browser and you can click on this to find out more information about the SSL digital certificate registration.
You will also notice that when you look at the URL at the top of the browser you will see that it begins with ‘https’ instead of ‘http’. This means that you are in secure mode.
PERCOCERO is hosted by Shopify, a publicly traded company that provides a technology platform and services for ecommerce stores. This ensures that your information is kept private between your web browser and our web server.
PSD2 Authentication
If your card issuer is based in the EU, you may be asked to verify your payment due to a new requirement under the second Payment Services Directive (PSD2). You’ll be directed to a dedicated page to enter further information or asked to authorize the payment using your mobile phone. Once completed, you’ll return to PERCOCERO.
Saved Card Details
To make shopping quicker in future, you have the option to safely store your credit card details.
Your full card details will never be displayed, only the last four digits so that you know which card you’re using.
You can choose not to save your card details by unchecking the box on the payment page. If you change or add a new address, you’ll need to re-enter your card details.
You will also notice that when you look at the URL at the top of the browser you will see that it begins with ‘https’ instead of ‘http’. This means that you are in secure mode.
PERCOCERO is hosted by Shopify, a publicly traded company that provides a technology platform and services for ecommerce stores. This ensures that your information is kept private between your web browser and our web server.
PSD2 Authentication
If your card issuer is based in the EU, you may be asked to verify your payment due to a new requirement under the second Payment Services Directive (PSD2). You’ll be directed to a dedicated page to enter further information or asked to authorize the payment using your mobile phone. Once completed, you’ll return to PERCOCERO.
Saved Card Details
To make shopping quicker in future, you have the option to safely store your credit card details.
Your full card details will never be displayed, only the last four digits so that you know which card you’re using.
You can choose not to save your card details by unchecking the box on the payment page. If you change or add a new address, you’ll need to re-enter your card details.
Taxes and Duties
It is your responsibility as the customer to report any purchases of tangible personal property that have not been taxed by PERCOCERO and pay use tax on those purchases unless exempt under local State law.